Delayed Delivery of Battery Kit for Water Purifier

Battery Kit was ordered on 1st April,10 and got the order details and delivery assurance within 72 hours.I got delivery after more 10 days later without any bill. I ordered for High capacity Battery but they supplied one lower capacity battery. And within one month’s use the purifier is signaling for replacement of Battery. Continue reading

Two times incorrect charging of my credit card for more than Rs 16000 by matrix Cellular services

I took US international sim from Matrix in Mar,2010 when going to US. I took USD 30 monthly plan with USD 40 blackberry plan. I authorized Matrix to charge Rs 5000 on my credit card. In April they generated a bill and charged Rs.11892.47 on my Credit card. After talking to their reps for more than 15 days, they realised their mistake and agreed to refund INR 7385.60. Continue reading

manufacturing problem

Sir,

I purchased a NOKIA E-63 mobile On 10/5/2010 just after 10-15 days it started restart after every call. I went to NOKIA CARE service center; they re-loaded the software and gave back still the problem continued then again next day I went they kept the handset for 2 days. Today they replied it will go to head office and cannot be repaired here it will take 10 days minimum.

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Reactivation of Govt. card

Respected Sir/Madam,

Name: Smt. Namrata Sanjeev Sawant
Mobile No.- 9892266365

My mobile no. was a Government Card. But after i recharged on this no. of Rs.175, i got the plan on Rs.0.1 pisa per calling. But now i dont want to continue with it. and i want you to make this Goverment card again with all its facilities. Seeking help from you. Continue reading