Dear Sir/Madam, This is to bring to your kind notice that i brought a toy stunt car at AVA shop and collect at Hyderabad ,Rajiv gandhi international airport on 30th Saturday August 2014 at 7.15pm . Invoice No: 1148291 (3614/majorette-RC stunt car 2 asstd) paying Rs.1499 and a body art for kids (8488/sparkle body art) for Rs.249. When i came home and opened the stunt car, i was shocked to see the rusted parts. I kept the battery for charging as mentioned in the user guide and i am shocked to see that the car is not working.I made sure that all the parts are in place and tried again and again , as per the manual given, but of no use. The return policy says the item needs to be returned in 48 hrs but the AVA call centre works only till Saturday 7 pm. Since i brought it on Saturday night , i have no clue now what to do. I expect that the issue be resolved by replacing the goods or returning the money, failing which case will be filed in consumer court. Regards, Dr.Ravi

Product to be replaced or money to be refunded

Email Id: saikor1882@gmail.