Dear Customer Care officer, i am very sorry to share that i had purchased a box of Cadbury – Dairy Milk Chocolate some days back. Date of packing and and batch number mentioned over the wrapper as below, but when i opened the chocolate that was completely broken in pieces, colour has got changed cream. when i tried to pick it up from wrapper i has converted in power form. its clearly mentioned over the package its “Best Before 12 months from Packing” I was one of the fan of cadbury but now i am very disappointed seeing this level of quality with international brand. this chocolate was for my family. if they would have eat it, it would have been a cause of some medical issue. i am going to escalate this issue to consumer forum. – Cade: K60130 – Pkd: 01 / 16 A13

With best regards
Anil Sonwane Email Id: sonwane.bpl@rediffmail.