Dear Sir/Madam, We bought Mahendra Duro in Sivakasi Branch(Sub Branch of madurai) few months ago. When we bought bike, they advertised that Home Theater worth Rs 11000/- will be given as a compliment. But till now they didnt give the home theater. Whenever we asked them, they told like that they would call all the customers and they would give before diwali. We asked several times. They didnt give the proper response to us till now. Finally they closed the Sivakasi Branch. We are not having service center in sivakasi after bought mahendra two wheeler. Where we have to go for service in sivakasi. Complaint 1 – Delivery Delay Complaint 2 – Registration Delay Complaint 3 – Home Theater Delay (Not yet given) Complaint 4 – Branch Closed (No service center in Sivakasi) Kindly do the needful and take necessary actions in below branch. Madurai Branch: ALVI MOTORS COMPANY, 105,By Psss Road, Madurai-625010, ph-0452- 2382288 9500432222 alvimoco@gmail.com Please find the attached documents. Bike & Bill Details: Bike No: TN 67 AK2671 Booking date 3/8/13, 10000/- Bill No 5211 PURCHASE DATE: 7/8/13 Rs-40426 RS- 5216 7/8/13/- Rs -8297/- 5234, Sincerely yours, Rajesh Kanna S, 9944558043 Note: I have complaint regarding this issue to Mahindra customer care and ask them to take necessary action on Sivakasi Branch. Till now they didnt reopen the branch and didnt give the Home theater till now.
Complainant Information
name- Rajesh e-mail rajeshkanna09@yahoo