Dear Sir/Mam

Following an email from Bajaj Finserve I have approached for my home loan transfer and top up loan. I have signed all documents required for processing the loan. Several of my follow-up have not been responded during the process. One last message from the person handling the loan was ‘loan cannot be processed without foreclosure letter from other banker’. Due to my job nature of touring I could not give it immediately. In the meantime, following a message from Bajaj on sanction of my loan which is varying in EMI committed by people who were handling my loan, I wrote to them to hold processing my loan. After that mail no communication from them is received nor any call. After sometime got another message that EMI due. I immediately wrote to the team that this should not happen since my loan is not disbursed. But to my surprise the EMI got deducted on 12th Dec 2017 of INR 6064. For my several mails am not getting a clear solution on this from Bajaj Finserve. Can you help.

Regards

P V Prasad