The LPG cylinder refill request had been registered vide booking no. 305258611 on 13.12.2014, today is the 20th day and the cylinder hasn’t been delivered yet. Our cylinders at home is completely empty and were forced to manage food from outside. All the numbers of the Office of Balaram Distributors, New Alipore, Taratala is busy – perhaps made busy. Finally got a number 9163074xxx of their office and the staff is flatly refusing any help. He is rudely behaving for calling him up in office hours. Is this the way you deal with helpless consumers?

Immediate delivery of gas cylinder. Plus The customer care should have a system of getting reliefs to customers like me. The staff should be more co-operative approach and must deliver gas cylinders within 5-7 days of booking.

Email Id: souvic.das12@gmail