BigSop.com Online Shopping Contest Advisory

Hello sir, I had participated in an online contest, named ‘great offer’, which was carried on by an online-shopping website, called bigsop.com. they were offering a smart-phone, named samsung geluxy in just rupees 899, whose original cost is rupees 29000 around. i had made the payment then only. My order number is 91872928. i paid online from my savings account (icici bank). this purchase made on date 15 oct, 2014. they promise in their refund & return policy that:- “user of the contest will get 100% cash back as a bigsop points. 1 bigsop point = rs.1 user can buy any products on bigsop.com using bigsop points.” when i am logging into this site from my account, the bigsop points are shown but i am unable to redeem them & cannot proceed for further shopping. i have tried to contact them through the given nos. but nobody has received it yet. i am feeling that i have been fooled. I want my money back and ban on this site thereroe further any person can not make fool like me. Help Me !

Regards
ssapnasri@gmail.

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