BlueDart Courier Not Delivering SnapDeal Shopping Parcel

This is an complaint against Bluedart Courier Service Duliajan, Assam. I have ordered 3 nos. of products (Order ID: 11034797222) through online shopping site SNAPDEAL. According to the courier service Bluedart Duliajan, they received my orders on 16/01/2015. After received my orders that is there duty to send the products at my address. But they did not do the same. They called me at their office to collect parcels. I want to ask you if you have no capacity to deliver the product to the customer at their required address then why you collect the shipping charge from the customer? Finally my orders cancelled and return back. From Snapdeal write me that “Despite multiple attempts, your package could not be delivered due to which your order has been cancelled”. Can you tell me is it your service!!!

Regards
anuradhaa.deka@gmail.

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