I HAD ONLINE RECHARGED MY BSNL DATACARD NO. 8989166864 ON 10/08/2012 WITH RS.600/-, WHICH WAS DEBITED FROM MY SBI A/C NO 20014220910 BUT NEITHER THE AMOUNT WAS CREDITED TO MY BSNL DATACARD NOR IT HAS BEEN REFUNDED BACK IN MY A/C TILL DATE. THE AMOUNT WAS TRANSFERRED TO PARKING A/C OF BILLDESK TRANSACTION(SERVICE PROVIDER THROUGH WHICH ONLINE TRANSACTIONS ARE DONE) ACCOUNT NO.31014960840 ON 10/08/2013. BUT THE AMOUNT HAS NOT BEEN REFUNDED BACK IN MY A/C BY NEITHER BSNL NOR BILLDESK. I CONTACTED IN BSNL & BILLDESK CUSTOMER CARE NUMBERS BUT THEY DONT GIVE PROPER RESPONSE.. BSNL PEOPLE TOLD ME TO CONTACT BILLDESK & SBI . BILLDESK PEOPLE TOLD ME TO CONTACT BSNL & SBI.. BILLDESK & SBI SAID THAT THE TRANSACTION HAS BEEN PROCESSED & COMPLETE THEN WHY MY BSNL DATACARD HAS NOT BEEN RECHARGED TILL DATE?????

KINDLY REFUND THE AMOUNT RS.600/- IN MY SBI A/C 20014220910
Complainant Information
name- PMARSK