I am Anupam working for EMC corporations , Bangalore ,basically from Mohanlal ganj , Lucknow , U.P . Sir, My father is a retired Gov officer and both of them (father and mother ) are senior citizen and approx. 2500 Km away from me . The primary mode of communicating with them was BSNL landline (0522-2822xxx), which is dead from past 6 months . We have complained to almost at all the levels up to GM, but no response came from them and connection is still not working . And the strange part is that we are getting bills every month . My father tried to co-ordinate with local exchange people , but their response is very passive , as if they don’t care . In fact some of them even suggested to remove the connection as they will not fix it . It’s really humiliating since he is 69 years has to keep on asking them and still they do not behave properly. Therefore I request you to take hardest possible action against such corrupt people and bring discipline to such organization.

Not able to use phone from past 6 months . Paying the bill from past 6 months .My parents are alone in Lucknow and they are not able to communicate using primary medium . also BSNL mohnalal ganj staff is waste they don’t behave properly . we scaled the issue also after that today my father got a message “Dear Customer, your escalation with reference number 1023255667 has been resolved. Please call BSNL Customer Care at 1500 for further queries. Thank you.” though no once has done anything

Email Id: anupam_sharma@hc