Canon Printer Not Delivered After Advance Payment

Dear Sir, name- M. Prakash phone: 9445579536 i have placed an order for Canon MG3570 Printer (Red- specifically). I paid an advance of Rs. 1000/- on 9/03/2014. Until today i am not getting any call from the showroom. When i call the showroom canon image square they are saying stock not available. How long will it take to give me the printer i have ordered. Have u even taken the order or not. I am not getting any reply. Canon India has collected advance from me. I have a written bill. But i am not contacted yet regarding it. I called several times. Everytime they ask me to wait or ask to to take black color printer. I need the printer i ordered (Red). I have a feeling Canon is discriminating against the customers. How can a company refuse to sell me a product available on market. On what basis or law this could happen? Showroom ordered: Canon Image Square (Brand Shop) The Vijaya Forum Mall Shop No 207, No 183, Arcot Road, Vadapalani, Chennai – 600023 Tamil Nadu Phone : 044-66528327 Head office: Canon India Pvt. Ltd 2nd Floor, Wood Head Centre, 23, Sivaganga Road, Nungambakkam Chennai – 600034 Telephone : 044-28241951-58 ** Please help me the product i ordered **

Regards
kashveen87@gmail.

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