unnecessary deduction of main balance..

on 21-8-2010,at 12:13 pm. i got a msg from airtel live that Rs 10 has been deducted from my account balance.for subscription to it. But in actual i havn’t made any such kind of subscription. Even on calling customer care the customer executive asked me wait on line so that she can tansfer the call to senior officer but within few minutes the call was disconnected.. Continue reading

Mobile bill excess charging

Dear Sir,

I have taken back when Airtel Charged me with Rs. 477 for nothing. In my itemized bills, they are claiming that, i have downloaded some games & wall papers during the month of July 2010. My mobile connection is provided by office & i do not use it for playing games or downloading music, wall papers or any other subscription services.

Continue reading

Complaint about promotional calls and sms

Sir, my mob no: is 9895181463, and the same number already registered in ‘ndncregistry’.But am getting the calls and sms from airtel regarding ‘caller tone’.Recently i got the call from 9567996930number,time 12:32pm on 20/8/10. Sms from555630 on 21/8/10 at 8:30am. Sir ,pls take a nesecery action against operator regarding about these disturbing calls and sms.
your’s faithfully. Continue reading

verification procedure of airtel prepaid sim card

Respected Sir/Madam,
This is to state that I purchased a new prepaid sim card of airtel a month ago.Since my working hours are 8 am to 7 pm I am unable to take calls in office as we are not allowed to take mobile phones in office.Thus I have missed all the times calls coming from the airtel end for verification.Also , I didn’t recieve any messages from the customer care for verification.
Continue reading