Delayed Delivery of Battery Kit for Water Purifier

Battery Kit was ordered on 1st April,10 and got the order details and delivery assurance within 72 hours.I got delivery after more 10 days later without any bill. I ordered for High capacity Battery but they supplied one lower capacity battery. And within one month’s use the purifier is signaling for replacement of Battery. Continue reading

Two times incorrect charging of my credit card for more than Rs 16000 by matrix Cellular services

I took US international sim from Matrix in Mar,2010 when going to US. I took USD 30 monthly plan with USD 40 blackberry plan. I authorized Matrix to charge Rs 5000 on my credit card. In April they generated a bill and charged Rs.11892.47 on my Credit card. After talking to their reps for more than 15 days, they realised their mistake and agreed to refund INR 7385.60. Continue reading