Dear Sir/Madam, As a member, I was provided 4 air tickets coupons. I booked 3 tickets sitting with the customer care executive (Delhi) in their office on 3rd Jan evening; all one after the other, because their website can book only one passenger at one time. Two tickets were Delhi to Goa which were booked successfully. But for the return tickets, out of the two, only one could be booked and while booking the second ticket (just within two-three minutes practically), it showed that “cashback is not applicable on this fare”. This all happened in-front of the executive. Further I was suggested that I should wait for few hours or may be a day and expect that the cashback may get available on this. Since then, I have tried many times till late night on 3rd Jan and again now on 4th Jan morning; but to no avail. I have written to them one different email ids provided to me. I have called on possibly 5 different tel nos. of Hyderabad and Delhi, but constantly I am being told that “will get back to you”; few of the numbers don’t even connect. Also that since their website and coupon code have a feature to book one month in advance and since the travel date is 7th Feb, therefore something has to be done immediately. Please help.

Rgds Mayank Agarwal +91971XXX4250 Country Club Membership No. CCDL64CLUB30LR23968

Regards
mayank.croils@gmail.