Defective fabric by Wills lifetstyle – No Customer Care

I bought a top from wills life style at ambience mall about a month ago. Next day i found it was defective. I went to get a different piece which was not available at sector 18 Noida Store.i registered a complaint at customer care. they asked the store to arrange one. They did arrange one which was again defective. This was spotted on the store itself. they told me they would arrange another piece. then there was no call for another week. i again complained at customer care. they called and replied that fabric is of poor quality and advised me to get a different top.i do not like any other design at wills life style and told them to refund my money as i don’t want to get any other piece and in a nutshell its their company’s problem if they are putting a poor quality fabric in the market. they said they would revert and its been three days since and i am still waiting for a call. i am highly disappointed by wills lifestyle.

Regards
smriti.sg@gmail.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.