Delay in Refill LPG Cylinder – Please Act

Never received refill in time. Every-time in emergency had to take from their go-down after many request of finished cylinder and no option. Booked on 28.05.2015 and still waiting for refill. 2. They always say refill turn would come after 1 month. That means i have to wait for at-least 1 month to get refill in home. 3. Never received refill at home. After finishing 2nd Cylinder has to request and collect from their go-down. this would not show in records as their is no mechanism to prove it. Please delete delivery charges if gas is delivery is taken by consumer at distributor premises. 4. When asked what is normal delay in refill delivery, they never answers positively. Delay in particular month due to unforeseen event is understandable but when it becomes regular happening then who is responsible. 5. Indian Oil/ Indane staff is not bothered about customer plight. Role of the Gas Marketing agency is not customer friendly. 6. When compliant to indane help-desk they said i shall get refill as per my seniority of booking but did not said that when i will get. As said earlier their is no system/ no seniority thing if refill is collected from godown, i am attaching sheet to show such things which show people with booking much later than me getting refill earlier ( the date is from mylpg.in which has most of the records).

Consumers Plight in Refill Cylinder
Has to take auto rickshaw to take delivery from go -down always. Till now whatever cylinder i have used has been taken by myself from their go down which costed me Rs.200/- per trip to and fro per cylinder. 2. For this i had to take leave from office as they give refill after 3.30 PM from their Godown. 3. One can understand how painful it is to get refill in Cochin. I donot have other source of cooking also. Their were time when i have order food from outside due to empty cylinder in home and delay in getting one as every time approaching distributer go-down in not feasible.

Email Id: akbakshi@email.

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