Sir i have an ebay account user id :jpacommunication2013 am buy an item from ebay The item no:171321778929 and PaisaPay ID 36305707563,the item (SAMSUNG by Seagate ST1000LM024 1TB 2.5″ SATA 3.0Gb/s Internal 1tb laptop hdd) not receive.i make payment on may 06 but the item not received till 22/06/2014 and i raise an complaint in ebay claim ID : 503691 but ebay cancel the Claim with details [ following reason Action : Buyer Claim request rejected by eBay Remarks : We regret to inform yo that the claim filed by you under eBay Guarantee* has been cancelled as per the tracking details the product has been delivered to your location. Hence claim closed. If you have any concern regarding this mail, please get back to ebay we will do the needful. Below are the tracking details : – Trackon Courier AWB No.:- 390428953 Thank you for your co-operation and Precious time, have a nice day. ] but the above tracking details are tel that http://www.trackoncouriers.com/Default.aspx 390428953 you can view this i check it and see that Status of AWB No 390428953 DELIVERED 30 May 2014 – SIGNATURE FROM TO MAN. No. DATE TIME RAJKOT 0 07/05/2014 17:35 BANGALORE RO 0 30/05/2014 15:25 the item is delivered to Bangalore but my shipping address is JIBIN P ABRAHAM PAZHOOR HOUSE MUKKADA P.O Erumely 686509 Kerala but the item not receive and i am contact with the Kerala track on courier 0484-3326200, 3000422 he tel us me he not delivered with in Kerala . please you can contact the Kerala trackon courier http://www.trackoncouriers.com/PincodeLocator.aspx thats number will be shown in the above link select state : KERALA CITY :COCHIN ( cochin main office ) then submit you can view the contact numbers and asking to courier center i am somany time contact with ebay customer care , he dont give me solution for the problem
1.i need the product Or 2.refund the amount
Complainant Information
name- jibinpabraham e-mail jibinpabraham1994@gmail