EBay – Received laptop in damaged condition

I had ordered Dell laptop from eBay online site on 11/06/2014. I received laptop in damaged condition. Laptop was not handed to me by the courier boy. Supporting proof will be CCTV data as of that date showing that the courier boy handing laptop at reception centre of my office premises. And even though showing all images of laptop being damaged yet no resolution procedure from eBay company. Every day they are giving me lame excuses of claim being proceed but no response.

The packing was very bad of such expensive electronic item. And the laptop screen is damaged in transit. But neither eBay site proceeding nor Blue dart accepting the claim.

Want money refunded

Email Id: luv.saraiya7888@gmail.

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