Dear Team,
Greetings!
Refer to my Policy No: 006204724, client id: 7817697737, I regret to inform you that I got a fake commitment call from Ms. Sonia, Ph: 09717565814 on 1st of Aug’2013 asking that they may provide me loan against the policy of Birla Sun Life, loan would be of 0% interest, loan would be would be within 45 days of time, even they would not even take 46 days for loan disbursement to my account, for that I have to do 10% insurance of the loan amount & said next call I will getting her senior for much clarification.
Right after 10mins I got a call from Ms. Annayana Sharma from Land Line No: 011-33680803, she said “Malick” & started introducing herself that they are from the sales department of Birla Sun Life Insurance introducing loan scheme from Birla Sun Life , even she also explained me the same loan scheme as above as well asking me my loan amount requirement & I said yes I require loan but call me tomorrow. Even she called in the next day at the very same time asking about my loan amount I said them I require Rs . 200000/-, she said I have to pay Rs 20000/- to Birla Sun life Insurance as 10% of the loan amount for insurance as well as ask me to provide documents for it .
· 1 passport size photo.
· Address Proof
· 1 photo id proof
· Cheque of Rs. 20000/- against Birla sun Life insurance company , Application Id No: AD41490693.
Even I courier person came to my office to collect all documents. but next day I realize that I require loan of Rs. 300000/- I have spoken with Annayana she suggested me to send one more cheque of Rs. 10000/- to make 10% of the total loan amount Rs. 300000/-. Hence I have paid Rs.30000/-.
And send the cheque to the address To, Birla Sun Life , stall num-25, Shanker market, cannught place, new delhi-1. I got this address from Mr. Rajeev. My both cheque got cleared on 5th of Aug’2013.
I got the policy documents on 24th of Aug’2013 after then they have stopped giving me all as well as when I was calling them committing the same thing that with 45 days I will get the loan amount in my account but it 02 months but there is no loan amount .
Even I am call on every days basis to their different phone no: 08510015384, 09250403492, 011-30778937, 09250406933 most of the no’s comes switch-off most of the times. Now they are passing the phone to Mr. Kunal Bharadawaj, to Ms. Annayana, To Mr. Rajeev, To Mr. Vikram and to many one .
Every day they are committing various dates with new excuse & at last was bound to record the conversation & the commitment from Ms. Annayana. Even I have spoken with Ms. Sruti saying that she is from customer care dept of Birla even she heard the voice recording footage as well as the Mr. Kunal committing me for loan on 29th Sep’2013 via con call, Sruti’ No: 09211726587 , now I have started verifying through call center whether my policy is valid or not as per them policy is valid but there is no loan scheme , now Ms. Annayana & Mr. Kumal is committing me the last date for 15th of Oct’2013 or else they will cancel my policy & refund back me the amount.
1. My Question is why false & fake commitment?
2. If my policy is valid then Birla Sun Life is responsible for doing this fraud to do the sale of policy.
3. If Commitment is true then why so delay to disbursement?
4. If can’t provide me the loan then refund back me the full money Rs. 30000/-
As I did not call Birla Sun Life for my loan they rang me up to sale their insurance policy.
Hope you will understand my point of view and can provide me the fruitful result by refund back my money Rs. 30000/- or by providing me loan.
WITH REGARDS