I had booked Ford ecosport vehicle on 14th June (Pre Launch) by paying Rs 50000 advance. I was promised delivery in 2nd week of july at that time. Later after lauch they changed the delivery date to July end. After July end they bluntly told me there is no vehicle for delivery to me. I checked out with many people and found that Ford Dealers are making delivery to new customer by taking extra money while keeping the pre launch customers on hold for those variant where demand is very high. I had raised this unfairness to Ford Management by writing several mails but they refused to do anything about it while claiming that everything is in order. When i told them to give the list of people who were already given delivery and when they have done the booking, they flatly refused to give that information and arrogantly told me to cancel the booking. I want them to be penalized for being unfair to the customers who had done pre launch booking.

They should be fined and told to pay compensation (Equal to the deposit taken of Rs 50,000)to all those pre booking customers who were cheated in delivery of vehicle

Complainant Information
name- Dee25