My car got accident on 10 Jan 2014 and I sent my car for repair under insurance cliam on 11 Jan 2014. I have a zero depreciation insurance from Future Generali India Insurance for my Skoda Rapid Car (HR 26 BR 1833). My insurance policy is 2013-V2280872-FPV and my customer ID is 19260757. The survey of car happened on Monday (13-Jan-2014). The Accident was in such a way that a bus hit from left-behind of the car and left side of the car impacting from tail-light to rear-gate of the car from left side. The impact was also so powerful that a bike in the right-front of the car also touch the car and put the scratch. The surveyor is allowing very few portion for the repair and not allowing remaining things by saying that it is not justified.

I want my car got repaired completely and a penalty of Rs 10,000 on the insurance company and also Rs 5000 penalty on surveyor for such ill-mannered surveyor

Complainant Information
name- Rajesh