HDFC Bank, India’s Leading Private Sector Bank with heavy concentration on retail deposits recently upgraded by Customer Profile to “Preferred Customer” from Classic. They told me that I have to maintain a balance of Rs 2.0 Lakh which I have been maintaining. They further promised that Safe Lockers will be available at a Discount of 50%.

Since April-1, the date when amount was debited I’m trying to get the 50% discount reversed, however, they are unwilling to do so. Further they told that only HDFC Bank Charges will be reversed but not the 18% GST that has already been paid is what they claim.

Cust ID 20183044. Kindly help me in getting the claims reversed.

Aggrieved Consumer of #HDFCBank
Chetan