Dear Service Provider, I have Bought Dish TV service before more than 9-10 Years with some deposit amount with Kalyani Enterprises(Dish TV Agent), Waghodiya Road, Vadodara with 1st full year Subcription. Before around 1 year, I have stopped using Dish-TV and kept ideal at my home. Mrs Dakshaben, Siddh Enterprises, Aambavadi, Ahmedabad called on my registered mobile No- 9998964214 for submitting Set-op box. My Father picked up phone and she asked @ Dish TV Set-op Box. My father informed her about Deposit amount that we have given during installation. She replied “We will refund the same with in 1 month in your account even though we have cleared that we missed the deposit copy”. She agreed, So My father said, Ok and their representative came after 2-3 days” Mr. Parth Dhobi” ( Mob-9409235039) to receive Set-op Box. While handed over the same, he has submitted receipt ( No- 3003 dated 26/12/2014) and written contact person Name and No ( Mrs Dakshaben – 08000638252, 53 & land line no – 07940301451) at back side of receipt. I have tried so many times after 2-3 days on mentioned No but no body have responded.

Then I have contacted so many times to Mr. Parth Dhobi, who came to receive Set-op Box, and ask him to convey my message to Mrs Dakshaben as Dish TV customer care have refused to return deposit amount without deposit Copy. One day, after insisting very anger with Mr. Parth, Mrs. Dakshaben talked with me and assured me that I will get my deposit amount with in 1 month by any how. Now 5 days left in One Month & again I contacted Mrs. Dakshaben on 20-01-2015. After so many trials, Mrs. Dakshaben picked up the phone accidentally and she has to talk with me. She assured me to give a satisfactory answer tomorrow. Yesterday (21/01/2015) again I have contacted her so many times, but no body have picked up the phone or respond. I have recorded all conversation during telephonic discussion with Mrs.Dakshaben and Mr. Parth Dhobi. ( When she agreed to pay deposit amount without slip) I am requesting you to look into this fraud and help me to get my refund money ( Rs1500.00) back or my Set-op Box back. Thanking You, Hiren Thakkar.

Email Id: hirenthakkar_28485@yahoo.co.