On 9th Oct. 2014 we sent a DTDC courier (D195771XX) from Pune to Hydrabad (AP). This courier contains ladies clothes costing 10,000-12,000. That courier never reached its destiny. We sent a lot of emails to customer support and called many times courier agent who booked parcel. On 22nd Oct. 2014 DTDC confirmed that our parcel is not traced out and give us a claim form to fill and we submitted the same. Today another one month is passed and DTDC not giving claim amount and not even responding appropriately. We are feeling cheated by DTDC. The way DTDC is treating its customers is example of worst support. This parcel contained clothes for festival and it never reached its destination. DTDC has gave false excuses for one month that it is reaching tomorrow or next Monday. As a result we did not got payment of the same. Our reputation in relative heavily damaged. It was huge harassment & mental stress to call and send emails twice or thrice each week. I want apology letter from DTDC with INR 20,000 claim amount. Complainant Information Gaurav 97664929XX

Regards
ankitabhartiya@gmail

DTDC Damaged Consignmnet
I sent a 40′ LED TV from DTDC Egmore, Chennai on 25th April 2014 with Consignment number V16654189, was received fully damaged on dated 30/04/2014 in front of delivery boy. I have been following it through Email but till now I have not got the settlement.

Regards
balkishore.deo@gmail.