ICICI Charging for PayBack Cards

To Banking Ombudsman . Reserve Bank of India & National Consumer Helpline Subject – Complaint Against ICICI Bank Ltd. and PAY BACK for charging on point redemption Dear Sir, I as consumer am feeling as being cheated by ICICI Bank and Pay Back. Without information AND Without demand, First ICICI provides Pay back no -9401156725086306. And ICICI bank claim on the discount earned for using my hard earn money on purchasing. I am unable to justify this system or banking act. ICICI bank debited redemption charges Rs 28.09 on 28/08/2014 form My bank accounts no 107001000636. I need below justification. 1. When did I demand PAY Back NO.? 2. Why such charges are taken from consumer on availing redemption of reward points. 3. Why they deny to closer of PAY Back if asked. 4. Why obtaining payback no is so easy than why closing is too hard; time consuming, money consuming, mental hassle. I hope your early reply and action on this.

with regds,
Mukul Manohar

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.