I ordered a Sony PS2 from Indiatimes shopping with which they were to supply 2 games Cd free. When I received the Material on 31st Jan2013 I found that no game Cd were with it. I immediately lodged complaint at there customer care. Mu Order ID was – 3001942473 & My complaint ID was – 661470. After that I have been chasing them every second day but every time they give the same answer that we will resolve it shortly and concerned department will contact you . No one had ever contacted me . I have called them more than 10 times and also written several Mails but all are in vein.
Firstly without the games I cant use the Play station as well. Also I am being harassed by them as I call to them on daily basis but get the same reply every time and no resolution is given. I am fed up and too much irritated due to there such behavior.
I firstly want the games which they were to Provide to me ASAP & also want an compensation against the harassment I have faced due to them.
Complainant Information
name- kvicky_007