PNR FV2CDT cancelled on 12th Oct. As per customer care Refund by Indigo initiated on 12th Oct to my citibank credit card account but I did not get any cancellation mail for the same. 22nd Oct I checked in CITI bank. Bank denied they haven’t received any REFUND from INDIGO. INDIGO people are just lying. They have never refunded my amount and playing with customer money for no reasons. As per INDIGO transaction ref no is mcit3034984903. But CITI bank there are no transactions by this name. This is BARE CHEATING.

I demand that Rs 5400 to be refunded immediately failing which I will escalate the matter with the consumer court of law with additional compensation and all expenses in the same process.

Complainant Information
name- subhasmitasahu