Jio Money – Deducted from Bank Not in Wallet Account

I tried to recharge for Rs303 in my Jio number 8240XX9746. The first time the transaction failed and eventually i got no texts either from Jio or from bank. However my transaction was successful the second time but i found that Rs 606 has been deducted from my bank account. In total, i got only one confirmation text from Jio and from my bank. I want my Rs 303 back. I had emailed them about the issue, they told me that they would reply me within the next 48 hrs but not a single move has been made. I cannot even reach the customer service over the phone. I would be highly grateful to you if you see to the matter.

Regards
aritra.kanrar@gmail

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