Jio Prime Membership Activation – Customer Service

Dear Team,

I had purchased a new Jio simcard today i.e. 16 April 2017 from one of your authorized service distributor. My new Jio number which I purchased is: 8850905499

The agent asked me to pay Rs 480 for the new sim with 3 months validity, I paid the same. When inquired about the break up of the 480, he said that Rs 410 is for recharge and Rs 80 is for new sim.

When I insisted that Sim card is free he got all agitated with me and started getting angry on me. He said that it the normal amount which is charged everywhere. I forced him to give my money back but he did not give me. He was not ready to give me bill also.

I request you to kindly assist me in this. His name is Jiten
I have is phone number and photo (attached): 9821559761
His address is: Tanuska Telecome, D-31, Shop No 03, Yogi Prsad, yogi Nagar, Borivali west
His alternate contact numbers: 9022424413/ 8291671219

Kindly close such fake distributors which are trying to demean the name of the company. I have attached the guys photo, his shop address and the conversation I had with him.

Further, I will also be filing a consumer complaint against this.
You can call on my alternate number if you require any assistance: 9821511351/ 7977284712

Do let me know if you require any further information on him, I will be ready to assist you.

Should you have any questions, please do not hesitate to contact us.


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