Jio signal shows red and net work not functioning

Jio wifi device purchased on 16th Oct 16 suddenly showed red signal on 9th Jan 2017 and net work stopped since then MY JIO Sim NO 8991866 4000079 75311 and mob no 79786 11822 I consulted at your service station at Jeyore(odisha) several times but could not trace out any defect nor make it repaired hence i am compelled to use airtel network in these days. I also consulted your service centre dialing ph no 199 who opined that there is a net work problem in the locality but net work is functioning properly who use the sim in the mobile hence the jio wifi device is defective Hence i request you to replace the device or make it repaired for using and working in net work I trust in your good will and anticipate u will do the needful lest i shall not be constrained to seek justice in consumer forum mob no 94378XX273(BSNL)

Regards
chitaranjan.adhikari@gmail.

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