Dear Sir, I have purchased one Lenovo Vibe K5 Plus 3 GB (Dark Grey, 16 GB) Smart Phone [IMEI/Serial No: 86852602 6758677 , 8685260 26758685 ] from Flipkart vide Order ID: OD5078 89136725 233000 dated 18-12-2016 & Tax Invoice # F0YQK 03117- 0019 7334. I lodged a complaint to Flipkart and requested to refund as several black shadows were appearing across the screen from the very beginning but Refund was Rejected by them (Return ID: 101079 7134823 495025). Then I thought that I will contact your Service Center if I face much difficulty to use the said Smart Phone. In the mean time, a major fault is developed and consequently the aforesaid Smart Phone is now not usable as the Phone is getting rebooted again and again when I am trying to make it ON from OFF condition and the Phone is not booted at all. I went to your Service Center for rectification of the said fault. But from the Service Center it was told that the Phone is out of warranty. I like to mention here that the Phone was used for a very short time and it was used with much care and the question of any type of damage from my end does not arise. So, you are requested to kindly take early necessary action so that I can get proper service of the said Smart Phone under warranty. Regards Yours sincerely, Dilip Kumar Dutta Mobile : 94320 xx044

Regards
dkd.in@rediffmail.

My Lenovo vibe K5 note is phone is every call received to hang to screen and play to GAME hitnes phone is every time

Regards
sahanirah@gmail.