Kaunsa.com – order not delivered and not accepting refund

MY ORDER ID: 143437, I HAVE ORDERED LENOVA S560- ANDROID MOBILE FOR RS.8965 ON 04/07/2013. THE ESTMATED DELIVERY DATE IS 19/07/2013. BUT TILL DATE THEY HAVE NOT DELIVERED THE ITEM. ON 31/07/2013 I HAVE RECEIVED A E-MAIL FROM THEIR CUSTOMER CARE STATING THAT THEY DONT HAVE THE PRODUCT INSTEAD WE WILL PROVIDE PRODUCT VOUCHER IT CANBE USED FOR YOUR NEXT PURCHASE. BUT I AM STRONGLY DISAGGREEING FOR THAT. I HAVE ALREADY GIVEN A REPLY TO THEM TO CANCEL MY ORDER & REFUND THE MONEY BUT THEY ARE NOT ACCEPTING FOR THAT. FOR YOUR KIND INFORMATION WHILE SURFING ON THE NET ABOUT THEIR SERVISE I FOUND THAT THEY HAVE CHEATED LOT CUSTOMER LIKE THIS.

YOU ASK THEM TO CANCEL THE ORDER & ARRANGE FOR REFUND IMMEDIATELY.

Complainant Information
name- vanchi1983

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