Kotak Mahindra Life Insurance Cessation Certificate Not Received

Dear sir
I am Sri Shantanu Kumar ranabijuli joined in Kotak Mahindra life insurance on 24th Dec 2015 in Bhubaneswar branch, Odisha. My agent code is KLI60335160. Now I want to join in LIC OF INDIA as an agent. So I applied for cessation certificate in Kotak Mahindra Life insurance. But they are demanding rupees 5000 as demand draft for cessation certificate. Is there any fee for cessation certificate?
Kindly take the matter seriously and take necessary action.
Thanking you
Shantanu Kumar Ranabijuli

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