I have purchased Micromax P362 tablet in 1-06-2013 for my day to day work, Initially for 2 months I was using it on Wi-Fi for all internet purpose, their after I switched to SIM based data plan to use internet And from their onwards I am getting continuous problem of network error and battery drainage, Tablets shows POP-UP msg like “Network error”, “No Network connection” and many more popups., I have given my tablet to Customer service care center on 17.10.2013 in Mumbai (1st Job sheet No:-W030600-1013-5927341), after seven days they told me that they updated software, but when I checked in front of them it was still not working at that time, so they again told me that they will replace the mother board of tablet(2nd Job sheet No:-W030600-1013-6045782), I was continuously in touch service center for handset status. I have called on Miroxmax toll free number also(they have given me token number for my complaint , Token No:-1811139728). after rigorous follow for 45 day with service center they told me that Micromax has stopped manufacturing this mode i.e P362, it will replace it with new another model. When I went to service center they given me same another tablet P362 which was not new, I have being told that its like new handset.. So I take it and start using it, on that same day only, that handset shows same problem, I again went to the service center for the same problem and still the tablet is with service center. (3rd Job sheet No:-W030600-1213-7119883). Current status is service center person told that they are going to replace the mother board of tablet.. See this is repitating story happening with me. I am unable to use my tablet from last 3 months. Its really making bad impression on Micromax product. I have visited to service center so many times and I am fed with all this… So now I requesting you kindly look in to the matter and let me know the outcome. I have attached all the jobsheets and my bill recipt in attachment Regards Chetan Shelke
New Funbook Tablet handset with upgraded version
Complainant Information
name- shelkch