The mobile was submitted at service center for repairing of Screen and On-off Key on 11-04-2015. After multiple contact and commuting to service center they gave the mobile but the screen was dirty from inside and on-off key was not repaired. I re-submitted the mobile at front. Since then i have been in their service center for more than 10 times for giving my mobile back even without repairing the on-off key; every time they find some excuse and told me to come after 3-4 days. Today i have been to there place and clearly told them that strictly i want my mobile back. On this they told me because of shifting of shop they have send my mobile from mumbai to delhi and your mobile will come after 10 days; “A big Lie”. I don’t know why they are not giving me my mobile back. There contact details are not working. I even asked them to provide me with there contact details which they always not provide. There invoice generated does not have complete invoice number and even does not include details on service tax no. / sales tax no. and their payment details which i think is against the income tax rules. I even called there customer care no. 18605008286 on approx. 05-05-2015, they told that they will take 30 days to revert on my problem.It has caused a big mental harassment / trauma and cost me in terms of commuting to there service center. Please help me in getting my mobile back in working condition and appropriate financial compensation.

I Want the phone back in working condition and appropriate financial compensation for delays, time lost, multiple commuting to service center and mental harassment trauma faced.

Email Id: sarjeevansainbhi@yahoo