Microsoft Nokia Lumia – No Customer Service / Repairs

I have a 6 month old lumia 535 with touch problem, 24th july 2015 I was submitted my phone to nokia care Barrackpore nokia care,4(6)s.n.banerjee road barrackpore, kolkata-700120, They are said to me,”no limitation will provide for your service,as pear parts is not available”in those days many more time I was call them but they are replying we don’t know the exact time of availability of parts. What will I do?? Please do something as soon as possible

Regards
arup.sen84@gmail.

I bought the Nokia Lumia 520 in Nov 2013. The head set is not working and I am not able to hear any sound when audio or video is played. And also when calling also not able to hear through head set. Kindly let me know what can be done for this issue.Will I get a replacement?

Regards
prashu.urfriend@gmail

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