Moto e Mobile – No Service / Return

HI All, I submitted my phone at service center at 1st april 2016 @ janak communication authorized motorola care in Faridabad . i am taking fellow up from day one .after 8th day service center told me ,they have send mail to motorola for ask solution of phone repair .after 2 day called again they told me it will not covers in warranty as your phone motherboard is faulty but they have send mail for taking approval repair in warranty .then today i call again for ask the status of phone .they denied to repair it ask me to collect the faulty phone when i ask the why you will not repair the phone ,they told me they cannot repair it ,it just need to change motherboard of phone .it will too costly . so i am requesting to you please repair it ,if hardware change require ,please change it because it is warranty . i am excepting positive result from your side that will not loose the faith of customer Ref no of job -FAB\MG\16|00010 Regards vivek sharma

Regards
ervksharma@gmail.

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