My MTS datacard number 8710914xxx.. Is anew connection just 3 months old as I make this complaint.. Have not used at all Barring a few moments initially after which I just couldn’t log in.. I even paid the bill of Rs. 500 + for having used it just for a few minutes only for a day.. though I made a complaint; was told that it will be resolved within 22 hours.. nothing happened, no executives for MTS made a visit to check on the problem nor any phone calls.. calls started coming in stating I need to make the payment of Rs. 1000+ for the subsequent month that too for non usage..I told them I had an issue with the connectivity and I am not using the connection..hence second bill also came after my telling to them on phone that no bill has come to me or in my email..but this time I took a stand of no payment as my problem remained unresolved..Again I made a complaint to the customer care for which I was told that my case remains closed as the executives tried to call me and I was unreachable.. Utter lies.. I used to get calls daily for the payment and I told all these people calling the same problem of mine regarding the connectivity and hence non usage.. this went on for sometime and the line got disconnected as per their status.. I havent checked on it as yet… after their disconnection process…I get the third bill too… for which I am unable to understand as to how do I get the bill for the disconnected line….. But my problem remains unresolved till date.. I again put a complaint to the customer care…for which I am replied through sms stating that the problem will be resolved in 22 hours…..which is still pending… I really dont know what to do with these people… today I get an email from MTS in the form of a notice stating I need to make the payment of Rs2212.00 within 7 days… Is this not cheating… Blackmailing/arm twisting tactics by MTS to harass me… what am i supposed to do.. I want to fight it out… I am already a subscriber of AIRTEL for the past 14 years and no complaints as such..even the customer care guys are so competent .. I want to nail this MTS… I have full documented proof of all things like communication from my side and their replies to it…. I want a waiver of Rs 2212.00 which has been charged in an unlawful manner.. — They keep calling me for the payment..and now they say we will send you legal notice…I want to make them pay for the cheating they do…
They keep calling me up anytime they feel like..when I am in a midst of a meeting…when I am travelling etc… Nevertheless…I receive their calls; not even once I have discarded their call.. I want a total waiver of Rs. 2212/– …its ethically right on my part to claim this… as I have not used it for the past 2 1/2 months.. Also I want my advance deposit of Rs 1499/- refunded..I am not at all interested to be a member of this fraud company..
Email Id: santoshnayaks@gmail