I purchased an Iphone 5c through Ebay India (www.ebay.in)16th feb 2015 and it was delivered to me on 21st feb 2015 and my paisa pay id for the same is 38634062631 .I received the phone in switched on condition. I sent an email to the seller on 1/3/15 mentioning this and also told him that the accessories with the phone the headphones and charger are not original.After repeated followups the seller refunded Rs2000/-.I had also mentioned to him that there is some problem with the screen of the phone. He assured me that whenever there will be any problem he will do the needful.The phone was under 1 year seller warranty. on 4th Feb 2016 the phone switched off automatically but after several try it switched on.This started happening after every 2-3 days and i took it to service center in chandigarh.They told me if the phone is under warranty please contact the seller .I tried calling the seller but the phone was out of reach. Since 19th feb the phone is switched of and this time when i took it to service center after testing I was told that the screen of the phone is duplicate and i have been cheated. I have sent an email to the seller and also booked complaint over ebay toll free no and the customer care exe who booked the complaint is Mr Maxwell. I contacted the seller over phone and he told me he is out of town for a week so cant do anything now. Mentioned below are my complaints. 1)The seller is a fraud since he is selling phones with duplicate parts at discounted price but too high a price for phone with duplicate parts. The seller is not responding and ebay says that this case is out of warranty. I request you to do the needful at the earliest.

I either want the phone to be replaced with a new one or the amount to be refunded.

Email Id: ravinjuneja@gmail.