Non Replacement of LENOVO Mobile Handset

I, Dipankar Datta, purchased one LENOVO mobile handset on 21-01-2017 from a shop named ‘ NU – YORK Technoworld ‘ which is located at 172, Lenin Sarani, Kolkata – 700013 for my wife Mrs. Ajanta Datta. After coming home after consultation with my wife I decided to replace the same and to purchase a more costly mobile of LENOVO . But unfortunately when I went to the shop on 24-01-2017 ( within 7 days of purchase ) and placed my proposal the shop personnel refused to replace it,though at the time of purchase they verbally informed that the set will be replaced if it placed for the same within 7 days of purchase. In this connection I quote the cash memo no. 36406 dated 21-01-2017. I request the early redressal of my grievance .

With thanks,
Dipankar Datta,
Kolkata – 700084.

Sir, I purchased lenovo k3 note which is in warranty yet. After installing the update of marshmallow on my phone I am facing some problems with the phone.I am having trouble with that. It is over heating, earlier battery draining, not working properly. It is too much problematic for me. Please give me the another same handset.

Regards
shubham27gandhi@gmail.

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