Dear Sir/ Madam, I have complaint regarding mobile purchase(in the offers) on 11/9/2012 through online shopping(in Svaiza.com) and Rs.99/- deducted from my account on 11-9-2012 at 10.34 pm. Another thing is if they couldn’t delivered the item, but they can refund the money.” Remarks is show = info:VIN*PayU through sms alerts. This is earlier communication(6 Times) with Svaiza (on 1/11/2012 to 13/12/2012, ), but they don’t solve the my problem. Please help me immediately. Regards Shakti

I want to refund my money with one year penality.

Complainant Information
name- Shakti