Palladin – Fake Offer Promise on Insurance

Dear Sir/ Mam,

In October 2014, i purchased a Nokia Lumia 720 handset from a mobile shop name “Multiline” located in Dwarka, the dealer had offered me an insurance plan from “Palladin home serve pvt. ltd” , In december 2014 my phone screen got broken which was covered under the insurance, so i called the insurance company & handed over my Mobile phone for repair, after this they contuing giving me fake promisable date to return my mobile phone, After 2 months i.e in february 2015 i called there manager on his personal regarding the complaint.

He put my number in reject list & then one of his executive is saying that i had allready used 60% of phone value & only that amount is repairable under insurance. “No such condition mentioned on insurance document but this condition was written on the slip which was given at the time of handed over the mobile phone but that was not the primary document for the insurance & this was equal to a fraud from the customer.

They didn’t return my mobile till now i.r 08-October -2015.

So, i request you to please take action against them i have all my insurance related document with me.

THANKS & REGARDS

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