Pedestal fan from Crompton Greaves – Review

Dear Team,

We were in purchase of Pedestal fan from Crompton Greaves (Trendz) on 26th May 2016, which is in guarantee period. We made a complaint on 27th December 2016 and complaint No. is 1612075697 regarding change of the base stand since it has been broken. However, on every follow up with your customer service and service center manager, it has been communicated that production of the said make i.e. (Trendz) is stopped and no parts are available.

Further, on contacting your customer service executive we were guided to call up on the service center manager. This is unethical when query comes at customer care and customer is redirected to service center manager.

Since, the product is in guarantee period, parts should be made available by the company and we need base stand to be replaced on immediate basis.

Regards
Sanjay Dali

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