Hi,

I brought a new Motorola EX-119 hand set in SEP 2011. The handset display started getting a problem in November 2011.

I gave it to a Motorola service station on 19 December 2011. I was assured that i will get my handset within one week. After one week they said they have put the order of a part and awaiting a part. Meanwhile i called the customer care number, they said they have no update and asked me
to call after 2-3 days.

Till now i have called the customer care 6 times still don’t have any update, customer care is telling that service department not responding. It’s such a pathetic state of affair with this MNC, no body is aware what is happening.

Its now 4 weeks i am without any handset awaiting for some response from Motorola. I wonder Motorola is in such a poor state in India.

The Motorola customer care complaint no is 111227016453.

Abhijit Parab
9892684054/9594330777