Dear Sir / Madam,

This is to bring to your notice that my mother and sister were supposed to travel by train from lucknow on 02-Apr-10 but couldn’t as both the tickets were waitlisted and the TT refused them to board the train and said that money would be refunded back to you within 5 working days but its been more than 5 months now and we are still waiting for the refund

Since we got the same booked through an agent so we have no check over it
The details of the ticket and the agent are as follows:

PNR No. : 2404258763
Boarding from : Lucknow
Date of Boarding : 02-Apr-10

Agent Name : Wasim
Mobile No. : +91 – 9415114786

You are requested to please get the money refunded as soon as possible in the a/c details given below:

Name of the Bank : icici
A/C No. : 025401507566

Regards,
Ankit Aggarwal
ankit17nov@gmail.com