I booked the Tirupathi Package Tour through Redbus.in on 4/4/2014. Ticket number : TG5366639645. Travels Name : S.V.R Travels. Travel Date : 7/4/2014. Bus Type : AC HITECH. Number of Seats Booked 4. Total Amount : 5596.

We booked the AC HITECH bus for this yatra to Tirupathi, but the travels provided for us is Non AC Bus. I registered the complaint to Redbus.in immediately after our journey, Complaint Ticket#10627544. As per the Terms and condition No 4 of Redbus ticket, Change of bus: In case the bus operator changes the type of bus due to some reason, redBus will refund the differential amount to the customer upon being intimated by the customers in 24 hours of the journey. But till date redbus not given the difference amount and they told to contact the bus operator. Bus operator also not responding for this refund. Also i provided rating about this Bus operator through Redbus.in. But this feedback is not displayed online till date. This rating may help others to not get into the same problem again with this bus operator.

AC Bus fair – 1399, Non AC Bus fair – 1200. Need refund of Rs. 796 for the four tickets. Also Redbus should display the rating provided by me for this bus operator.

We have reliably learnt that Redbus settles the account with Operators once every month so they have our money and they can easily refund the same back to us.

Complainant Information
name- parthiban e-mail parthi1980@gmail.