I am Reliance Communication user of PostPaid Service. The number is 8880754xxx. The billing service is improper. I received the soft copy to pay the bill on 15 July and the Due date was 12 July. The bill date that mentioned in the soft copy is 25 June. I was contacted by Reliance customer team multiple times and they told harshly that I have to pay the amount. Every time I asked for hard copy. Instead they keep telling me I will get it as soon as possible. The first person told me that I will get the bill within 48 hours. Second time a lady told me it took 10 days. Third time the person told me to pay the bill and after that I will get the hard copy. They stopped my Outgoing service and generated the second month bill. They stopped my Outgoing Service eventhough the Credit limit provided by them is Rs.1000 and my total bill including second month was Rs.678 including late payment. I paid the bill on 28 July and called Reliance they told that they stopped the service for sending hard copy of the bill and the same told by the Supervisor. I asked the case number that was not provided to me and the email from them mentioning the same and this was too not delivered. However, I received the Hard copy of the bill on 8th August. The bill date is mentioned 25 Jul 14 and the bill no. is 365330507140.

I want the complete refund for the amount I paid and a proper apology from the Reliance Telecommunications.

Email Id: janendra.khare@gmail