Reliance Communications Customer Support Don’t Know Local Usage

Hi, I am really very happy to inform all of you that staff of Reliance Communications is uneducated with plan which company is providing to customer. I have charged for LOCAL Land line usage which made in Maharashtra (while it’s free to use means as per my limits free usage) When i called to 198 they are saying I can call anywhere in Maharashtra will be considered as local. And other side billing department is saying it’s chargeable so I have to pay bill. Really unable to judge what to do weather make calls on land line or not???

Regards
virendra.nakil@gmail.

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