I had given my vechicle 8 days back to Noida (Renault New Delhi East work shop- D-197, sector 63 Noida.) service centre for starting problem. After 5 days they told me that they did not had a clue what is the problem and will contact the Reno team later they told that due to adulated fuel filter and fuel needs to be changed and today I have received a mail from CRM stating that the injector are blocked and has given a funny estimate of almost One Lac.

If fuel was adulterated the fuel filter would have also shown warning indicator which it did not I am sure that if the fuel was adulterated to cause such damage to vehicle the oil company must have received other complaints as well. I am sure Renault is not designed to be the only car which will go bad in case other vehicles do not go bad in such situation..

This further establishes the fact that the car had manufacturing defect or a design problem thus should be rectified under warranty. I would like you to close this matter ASAP as already I have suffered a lot till now and is surprised to note such serious problem erupting in a new car purchased not even 4 months old.

I would appreciate your intervention to investigate the matter and resolve.

P.S.- The detailed communication to your customer cell and service centre is available and can be provided in case.

Regards,
Deepti Bhatnagar