SBI Card Amount Debited – No RE-Credit

I had to buy some stuff so just swiped my card on saturday i.e 19th nov. There was no receipt on the swipe machine but the amount of Rs 5695 got deducted.It is more than 3 weeks the amount has not been credited back in my account.The staff is also not answerable to my question. Please do the needful and refund the amount. My account details Name: Sanchita Satish Shetty Acc no: 07XXXX04000043634 Cust id : 86005657 Card type: VISA Debit Card no: 4320XXXX0300052

Regards
sanchitas1113@gmail.

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